This privacy policy sets out how we uses and protects any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- name and job title
- company name
- contact information including email address and phone number
- demographic information such as postcode, preferences and interests
- information that facilitates our classroom delivery service including student name and class numbers
- credit card information
- other information relevant to customer surveys and/or offers
How we collect and hold information
- the above information is collected directly from the individuals and not third parties
The purpose for collection, storage, use and disclosure of information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Facilitation of your retail orders
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
The College will disclose information where:
a) the person consents to disclosure, and
b) may disclose the above information to:
- Australian Post or other courier service providers
- Payment portal service providers including Paypal and Stripe
- Neto- website platform providers
- Banks and other sales or distribution entities
Access to information and seeking correction
A person may seek to access or update their personal information held by the College by contacting the Retail Centre:
Email: retailcentre@jpc.qld.edu.au
Phone: 07 3826 3397
Post: John Paul College Retail Centre, John Paul Drive, Daisy Hill QLD 4127
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Make a Complaint
If you wish to make a complaint about a breach of the Australian Privacy Principles, please contact the John Paul College Compliance Officer by post or email:
Email: compliance@jpc.qld.edu.au
Post: John Paul College Main Administration
Attention: Compliance Officer
John Paul Drive, Daisy Hill QLD 4127
The College will investigate any complaints about a breach of privacy in accordance with the Privacy Act 1988 and undertakes to notify affected individuals and the Office of the Australian Information Commission of any eligible data breaches.
